by Brian
Today I had a breakfast meeting with my preferred mortgage consultant, Will Mendoza, at one of my favorite breakfast restaurants, Bob Evans. Our meeting went well. We discussed how we could better serve our clients through better education and shared technology.
Will is a terrific young man and a welcome addition to my team. Among other things, Will is the V.P. of the local Hispanic Community Chamber of Commerce and an avid Harley rider.
What didn't go well is the cup of coffee. Terrible! As soon as you walk in, there is a huge wall poster extolling the virtues of their new coffee. Blech! It was so bad we asked that it be removed from our bill.
We filled out a comment card expressing our distaste for their new brew. I went online to complain there too, but unless you have some pass code from your receipt you cannot leave a comment. Not very smart marketing. It's a new day Bob Evans, people see through this password or enter your e-mail crap to leave a survey. How do you expect to hear from your paying customers if you make them jump through hoops. Bob Evans, you are the ones that benefit from customer surveys. Make it easy for us to tell you what we think.
By the way, I love your sausage links and pancakes.
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